Academic Success Student Navigator – Pool Student Hourly - 20508BR

Academic Success Student Navigator – Pool Student Hourly

Academic Success
University of Kansas Lawrence Campus
Employee Class: 

Position Overview

The Academic Success Student Navigator is dedicated to the mission of providing high quality, student-to-student interactions focused on early student engagement while increasing student motivation for excellence at KU. This position will serve students directly and act as a referral agent to other units and departments as needed. The goal of the position is to ensure students have an advocate and accountability partner to increase student completion within introduction coursework at KU.

Job Description

The Academic Success Student Navigator plays a critical role in student success by assisting students in the areas of student academic case management through KU’s early alert system, student outreach and appointment scheduling, peer-level academic connection and guidance with fundamental student skills, individual student engagement focused on overcoming personal and academic barriers, student referral to success resources, and data entry. This position is expected to learn and refer students to the breadth of support systems available at KU. This position is expected to be highly engaged in the academic success technology platform where students will document student outreach, send texts, emails, and phone calls to students directly, close student cases as appropriate for tracking.

Work Schedule:
Will need the ability to work a minimum of 6 hours per week.

Required Qualifications

  • Experience with Microsoft Office Suite as demonstrated in the application materials.
  • Previous experience that required a commitment to high quality customer service as evidenced by application materials.
  • .Enrolled in at least 6 credit hours at KU.

Preferred Qualifications

  • Eligible for Federal Work Study through KU Financial Aid.
  • Experience with applied motivational strategies in an academic setting.
  • Demonstrated ability to learn new technology systems.
  • Experience multitasking / executing multiple projects simultaneously.

Additional Candidate Instructions

A complete application consists of:
  1. Cover Letter addressing the required qualifications
  2. Resume
  3. 1 professional reference – can be faculty or staff familiar with your work.
Initial review of Applicants upon receipt and will continue as positions become available. Pool hires will be made throughout the semester as needed.

Contact Information to Applicants

Kim LaFever,

Advertised Salary Range


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Posting Information
Posting ID:
Academic Success
Primary Campus:
University of Kansas Lawrence Campus
Employee Class: