IT Educational Technologist - 13144BR

IT Educational Technologist

Information Technology
University of Kansas - Lawrence
Employee Class: 
U-Unclassified Professional Staff

Position Overview

This position directly supports Faculty, staff and students in the use of teaching and learning tools in the KU environment, including Blackboard and others. This position is responsible for the development and support of educational systems within the Mathematics department at KU, including supporting scripts and data reporting systems, and developing new integrations using REST APIs. This position will work collaboratively with the Educational Technology Lead, other Educational Technologists, KU IT Directors and managers, key IT staff, the Math department and other campus partners to define and meet the needs of the faculty, staff and students of the University community. The successful candidate will have a great customer service ethic, experience programming with web technologies, effective interpersonal and time management skills, strong leadership and listening skills, the ability to provide effective feedback in a professional manner and have a positive attitude.

Job Description

  • Provide support of Blackboard and Blackboard integrated products to faculty, staff and students through educational workshops, by phone, and in person with deskside coaching.
  • Provide input and participate in project meetings related to Blackboard.
  • Develop support documentation, communications, and announcements as needed.
  • Research and pilot new technologies and tools that would benefit teaching and learning at KU.
  • Collaborate with peer universities to compare and learn new techniques.
  • Analyze and evaluate the usefulness of these new educational technologies to propose solutions.
  • Develop and maintain extensions to the academic technologies by leveraging REST frameworks and script development to gather data as needed for various projects.
  • Recommend user experience enhancements for the Math department’s websites and applications.
  • Work to verify, document, report and resolve incidents and problems. Tracks, tests, and reports resolution.
  • Partner effectively with clients, other developers, and members of the university community to understand and contribute to project needs.
  • Independently initiate effective communication with peers, other campus service providers/data sources, vendors and management to assure timely well-documented results.
  • Consult with the designated IT and campus unit staff, created project plans and carries out prioritized projects related to ongoing support and service delivery, coordinating with other staff as needed.
  • Participates in IT Service management including incident and problem resolution.
  • Meets regular with IT and campus unit service teams.
  • Other duties as assigned.
Security Profile:
  • This position shares in responsibility for information security by following all applicable security polies and procedures.
  • This position is authorized to use elevated privilege accounts in the performance of job duties.
  • This position is authorized to handle sensitive or confidential data in accordance with established procedures in the performance of job duties.
  • This position is authorized to provision and de-provision user accounts and access in accordance with established procedures in the performance of job duties.

Required Qualifications

  1. Bachelors degree OR Associate Degree and two years of experience OR High School Diploma with four years of related professional work experience.
  2. 2 years of experience working with and supporting users of educational technology tools.
  3. 1 year of demonstrated experience developing using a programming language such as Python, PHP, or JavaScript. Python preferred. (can be via work history, demonstrated applications, and/or class projects)
  4. Effective written and interpersonal communication skills as evidenced by application materials.
  5. Experience working in a team environment as evidenced by application materials.

Preferred Qualifications

  1. Experience working with a Learning Management System (LMS). Blackboard preferred.
  2. Experience with REST API frameworks
  3. Experience with data processing and reporting
  4. Experience using a version control system (Git preferred)
  5. Experience with a relational database such as MYSQL, Postgres, Oracle, etc.
  6. Experience developing end-user technical documentation
  7. Bachelor’s Degree in a related field.

Additional Candidate Instructions

A complete application consists of:

A cover letter addressing how required qualifications are met.
3 Professional References

Incomplete applications will not be considered.

Deadline for applications is Sunday November 18th, 2018.

Contact Information to Applicants

Robert Tonnies
IT Analyst

Advertised Salary Range

$48,000- $55,000

Application Review Begins


Anticipated Start Date


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Posting Information
Posting ID:
Information Technology
University of Kansas - Lawrence
Employee Class:
U-Unclassified Professional Staff
Application Review Begins:
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