POOL- Student Hourly Peer Advisor - 10901BR

POOL- Student Hourly Peer Advisor

Department: 
Undergraduate Advising Ctr
Location/Division: 
Lawrence
Reg/Temp: 
Temporary
Employee Class: 
S-Student

Position Overview

Peer Advisors serve as members of the Undergraduate Advising Center (UAC) staff and assist students as they experience a variety of transitions including acclimation to academic life, major selection and overall academic success at KU. Work responsibilities include assisting in Orientation Sessions, weekly desk hours and advising hours in the UAC during the summer and academic year. PA responsibilities will be scheduled around academic schedules, however during the summer it is highly encourage to take online courses or no more than six credits. PAs work approximately 30-35 hours per week during the summer and approximately 10 hours per week during the academic year.

Job Description

Summer:
  • Participate in the academic advising component of all summer orientation sessions for freshman, transfer and readmitted students.
  • Assist staff, students, parents and guests with the advising and enrollment processes.
  • Act as a resource for incoming students.
  • Assist with preparation of materials for advising and related office duties.
  • Staff the front desk of the UAC while providing exceptional customer service by taking phone calls, answering the chat service, scheduling assistance and assisting all guests present in the office.
  • Perform other duties as deemed necessary to the success of the office.
Academic Year:
  • Assist undergraduate students with current semester issues and enrollment.
  • Provide program support and outreach for the UAC.
  • Serve as drop-in advisors in the UAC.
  • Work closely with UAC professional staff for a true professional experience in academic advising.
  • Staff the front desk of the UAC while providing exceptional customer service by taking phone calls, answering the chat, scheduling assistance and assisting all guests present in the office.
  • Perform other duties as deemed necessary to the success of the office.

Required Qualifications

  • Must be a KU undergraduate student and have completed 30 credit hours by time of employment.
  • Must have and maintain a 2.5 or higher cumulative GPA and be enrolled in at least 12 credit hours during academic year.
  • Available to work during the summer and academic school year (Note: Internships and Study Abroad can be exceptions during the academic year. Summer vacations can be taken after orientation season has ended).

Preferred Qualifications

  • Strong knowledge of own academic area and ability to learn and understand academic requirements.
  • Understanding and support of the goals and philosophies of the UAC.
  • Ability to encourage academic success and to motivate self and others.
  • Strong interpersonal communication skills.
  • Ability to establish rapport with peers, students, parents, faculty and staff.
  • Ability to serve as a role model demonstrating good judgment and ethical behavior.
  • Ability to set a positive tone for interaction, demonstrating responsibility and respect for others’ rights, feelings, lifestyles, diverse backgrounds, and for personal and University property.
  • Ability to work in a team and to be flexible.
  • Ability to multi-task and problem-solve while providing exceptional customer service.

Additional Candidate Instructions

There are two parts of the application: The HR online application and the supplemental application. Both parts must be submitted by 5:00 p.m. Wednesday, February 28, 2018 to be considered for interviews. You can view the supplemental application by visiting www.advising.ku.edu/Peer-Advisor-Program. If you have questions, please contact Michael Chavez at machavez@ku.edu.

Contact Information to Applicants

Michael Chavez
Assistant Director
Undergraduate Advising Center
machavez@ku.edu
785-864-5354

Advertised Salary Range

$9.00 per hour

Anticipated Start Date

05-May-2018

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Posting Information
Posting ID:
10901BR
Department:
Undergraduate Advising Ctr
Location/Division:
Lawrence
Reg/Temp:
Temporary
Employee Class:
S-Student
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