Student Resource Coordinator - 10886BR

Student Resource Coordinator

International Student Services
Employee Class: 
U-Unclassified Professional Staff

Position Overview

This position is charged with assisting international students in accessing resources to enhance their success at KU and designing and implementing programs that will strengthen international student retention at KU. The Coordinator, located in ISS, will work closely with other ISS program coordinators, the Applied English Center, the Academic Accelerator Program, the University Advising Center, Counseling and Psychological Services, Academic Achievement and Access Center, academic service units especially in the College of Liberal Arts and Sciences, Student Affairs generally, and other units on campus that provide academic and personal guidance and support to international students. The Coordinator will serve as a key member of the ISS Retention and Programming team.

Job Description

The responsibilities of the Student Resource Coordinator include but are not limited to:

50% Coordinate Academic and Personal Support for International Students:
  • Identify students who are in need of academic or other support.
  • Inform students on requirements and constraints of immigration regulations and academic policies and how the two systems interact.
  • Assist international students to evaluate their academic standing and make necessary changes and/or transitions as smoothly as possible.
  • Evaluate individual levels of risk based on academic, social, personal, linguistic and cultural indicators.
  • Recommend and help students connect with existing resources.
  • Identify students who need additional non-ISS support and make referrals.
  • Collaborate with and reach out to other KU units who support international students.
  • Connect KU staff to ISS resources and information regarding international student success.
  • Represent ISS on the KU Advising Network

25% Immigration advising for international students
  • Counseling, advising and consulting with international students on matters related to F-1, J-1 and occasionally other non-immigrant status regulations. Serve as a resource on immigration regulations, policies and practices to faculty and staff.
  • Processing F-1 and J-1 immigration forms and documents including reporting applicable data to SEVIS and appropriate government agencies. Interacting with government agencies including Department of State and Department of Homeland Security.

15% Student Program Data and Resource Coordination:
  • As a member of the ISS Program and Retention team, assist the Assoc. Director to review retention data kept institutionally by the University. Help identify gaps in regular data collected and design new programs to respond to the data.
  • Propose, implement and review programs that strengthen and/or complement retention efforts already in place.
  • Develop collaborative programs to enhance student success.
  • Develop strategies to inform and connect students with appropriate resources for success.
  • Serve on assigned committees. Give input as needed and inform ISS staff of relevant information.

10% Administrative Support:
  • Assist with other ISS programing and outreach activities as needed (including orientation and checking-in new students).
  • Serving on hiring committees for staff and student positions.
  • Other duties as assigned.

Required Qualifications

  1. Bachelor’s degree.
  2. One year of teaching, administrative, or program support experience in a higher education environment.
  3. One year of experience studying or working in a cross-cultural context.
  4. Must be a U.S. citizen or have U.S. permanent resident status to comply with the Department of State and Department of Homeland Security's requirements to be a Designated School Official (DSO) and Alternate Responsible Officer (ARO) for immigration documents.
Position Requirements:
Occasionally may need to work flexible hours to address program needs including some evenings and weekends.

Preferred Qualifications

  1. Graduate level study with emphasis in International Education, Educational Administration, Counseling, Social Work, English as a Second Language, foreign languages and cultures or other related fields.
  2. Experience in student personal counseling and advising, academic advising, student career counseling, and/or student transfer procedures.
  3. Experience working with international students and/or living, studying and working abroad.
  4. Experience in planning, organizing and implementing workshops, seminars and/or programs.
  5. Experience working with SEVIS processes.
  6. Knowledge of and experience working with F-1 and/or J-1 regulations as applied in the college or university setting.
  7. Excellent Oral and Written Communication Skills.
  8. Knowledge and experience in qualitative or quantitative research/assessment.
  9. Proficiency in a second language.
  10. Additional relevant experience in a higher education context.
  11. Familiarity with the University of Kansas academic policies and student support services
  12. Proficiency with Microsoft Office software and Campus Solutions.

Additional Candidate Instructions

Apply on-line, answer all questions on the application form and attach (upload) a RESUME and a COVER LETTER in which you relate your qualifications and experiences to both the required and preferred qualifications posted in the job description for this position. Applications received without these documents will be considered incomplete and will be disqualified from further review. An online University of Kansas application must be completed to be considered for this position.

Review of applications begins February 26, 2018. To ensure consideration apply on or before February 25, 2018.

Contact Information to Applicants

Regina Sherrill, Office Manager, ISS / 785-864-3617 /

Advertised Salary Range

Starting at $36,710

Application Review Begins


Anticipated Start Date


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Posting Information
Posting ID:
International Student Services
Employee Class:
U-Unclassified Professional Staff
Application Review Begins:
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