Assistant Director - Student Systems - 15995BR

Assistant Director - Student Systems

University Career Center
University of Kansas - Lawrence
Employee Class: 
U-Unclassified Professional Staff

Position Overview

The Assistant Director (official title: Education Support Technologist) will work to increase student engagement in career and experiential learning opportunities by supporting and enhancing the career management system and on-line learning tools while assessing students’ career progression. Leveraging knowledge derived from data, research, experience, and feedback, the Assistant Director will strategically identify areas for growth and lead collaboration and integration efforts related to technology across experiential learning offices, campus career services, and other partners. This position will maintain existing systems and identify new ways technology and data can be used to further enhance student career development.

KU Career & Experiential Learning units empower students to critically apply and enhance their knowledge and skills through meaningful experiences such as internships, undergraduate research, service learning, and fellowship opportunities.

Job Description

Student Systems Coordinator 45%
  • Serve as Symplicity ( career management system and TuaPath (Jayhawk Ready) learning management system resident expert and university point-person for collaboration, training, troubleshooting, vendor relations, etc. across all career services and other partnering offices
  • Ensure technology resources and services are delivered using best practices
  • Identify, lead, and implement new technology initiatives to assist with efficiency and effectiveness and enhance the student, faculty/staff, alumni, and employer experience
  • Streamline student experiential learning certificate submission and approval processes and procedures through the use of technology
  • Stay up-to-date on latest technology available at KU and beyond and how career & experiential Learning units can use technology to maximize services and efficiencies
  • Create and update on-line learning tools and resources
  • Develop and maintain (Drupal) website and web resources; adjust web documents/material, as needed, to ensure accessibility
  • Manage user rights and access policies for multiple applications; update and adjust student account and profile data across multiple systems via imports to ensure accuracy of information

Assessment 40%
  • Work closely with the staff of the Career & Experiential Learning offices to become familiar with the student population, their utilization of services, and their experiential learning needs, and career progression.
  • Establish and run data collection procedures and reports to determine student participation in experiential learning activities and assess their career progression
  • Develop surveys and conduct focus groups to learn more about students, faculty/staff, alumni, employers, and other relevant stakeholders
  • Develop policies and procedures to accurately manage the flow of alumni, student, and employer data to internal and external systems.
  • Work with Department Directors to ensure coordination, collection, and timelines for data collection that lead to successful and accurate reporting; suggest best practices and procedures for reporting and data collection.
  • Ensure compliance with regard to the handling and reporting of all data. Stay abreast of current rules and regulations regarding data usage and best practices.
  • Collect data for strategic initiatives that meet the goals of KU career and experiential learning units with regard to data-driven services and reporting on student outcomes/success
  • Assist Institutional Research, academic units and departments, and the Graduate School in order to enhance the effectiveness of data collection, synthesis, and visualizations
  • Assist in distributing graduate outcomes survey to internal and external users, ranging from pulling specific data reports to utilizing dashboards and raw data to answer complex queries.

Communications 15%
  • Coordinate the sharing of data with University systems and databases as needed and ensure consistent data sharing with University departments.
  • Collaborate with the marketing team to share resources, data, and stories that promote career and experiential learning
  • Coordinate with marketing team regarding web/email marketing and branding
  • Train other staff members on new/old technology through presentations, documents, and/or desk-side coaching
  • Serve as primary point of contact for technology vendors regarding unit needs, troubleshooting, etc.
  • Collaborate with Career & Experiential Learning team to identify ways to leverage technology in unit’s courses

Required Qualifications

  1. Bachelors’ degree in communications, educational technology, data/computer science, statistics, education or related field.
  2. Strong written communication skills as evidenced by application materials.
  3. Previous work experience with content management systems and technology programs/software.

Preferred Qualifications

  1. Demonstrated experience and background in data collection and analysis and quantitative methods
  2. Master’s degree in educational technology, data analytics or related field
  3. Experience in career services, experiential learning, and/or higher education
  4. Experience leading teams and developing positive relationships, partnerships, and alliances
  5. Awareness of trends within higher education, career services, employment marketplace, and economy
  6. Ability to learn and utilize technology effectively
  7. Familiarity with career management systems, content management systems, student information systems, online-learning or other similar information and service management tools
  8. Ability to problem-solve
  9. Ability to collaborate cross-functionally in the office environment and to interface with a wide array of stakeholders within our campus community

Additional Candidate Instructions

In addition to the online application, the following documents are required to be considered for this position:
  1. A cover letter (addressing how required and preferred qualifications are met)
  2. Resume or curriculum vitae.
  3. Contact information for three professional references.
Incomplete applications will not be considered.

Application review begins on December 2nd, 2019 and will continue as needed to collect a pool of qualified applicants. For best consideration, please apply by December 1st.

Contact Information to Applicants

David Gaston,

Advertised Salary Range

$48,000 - $50,000

Application Review Begins


Anticipated Start Date


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Posting Information
Posting ID:
University Career Center
University of Kansas - Lawrence
Employee Class:
U-Unclassified Professional Staff
Application Review Begins: