Chinese Language Specialist - 22132BR

Chinese Language Specialist

Department: 
Libraries-General
Location/Division: 
University of Kansas Lawrence Campus
Work Location Assignment: 
On-Site
Reg/Temp: 
Regular
Employee Class: 
U-Unclassified Professional Staff

Position Overview

This position is primarily responsible for Chinese language processing, with some responsibility for Korean, and Japanese in two departments within the KU Libraries’ Cataloging/Archival Processing, Acquisitions/Resource Sharing, and Access Services Division:Staff in the Cataloging/Archival Processing, Acquisitions/Resource Sharing, and Access Services Division are responsible for acquiring, cataloging and providing front-line customer service and public operations support.
As a member of the New Request Fulfillment Unit, this position will be responsible for acquiring materials in all formats and by a variety of methods including purchase, subscription, standing order, license agreement, gift or exchange, approval plans, interlibrary loan and document delivery. This position is responsible for Chinese, Japanese and Korean (CJK) languages materials processed in the unit. Staff in this unit work in a high volume, fast paced, data-driven environment focused on meeting various daily turnaround times and managing a high volume of interpersonal communication that occurs in person, over the phone, or in writing (email, IM, online documentation).

As a member of the Cataloging & Archival Processing Department this position will be responsible for ensuring that the CJK materials are either cataloged in-house or sent out for cataloging. In addition, this position will inventory and prepare CJK materials for transfer to the Library Annex.

This position reports to the Library Manager for New Requests Fulfillment with input from the Head of Cataloging & Archival Processing.

The University of Kansas Libraries support a safe and inclusive environment for all members of our diverse communities at KU. We are committed to building a diverse and pluralistic workforce and strongly encourage applications from diverse candidates. This position will demonstrate a commitment to advancing diversity efforts in the Libraries and contributes to an inclusive environment.

Job Description

40% SEARCHING AND ORDERING, RECEIPTS PROCESSING, RETURNS MANAGEMENT, AND TROUBLESHOOTING
  • This position is responsible for the entire acquisition process related to acquiring Chinese, Korean and Japanese language materials, and assists in processing all requests for purchase or borrowing submitted by the Libraries bibliographers or through direct patron requests via vendor systems, email, online request forms, fax or mail.
  • Verifies bibliographic citations of materials in all formats and determines whether the KU Libraries already own the requested material.
  • Follows established procedures for identifying the most appropriate source(s) to be searched, verifies availability from vendors, publishers or lending locations and places requests.
  • Provides day-to-day quality control, meets established benchmarks, maintains an effective workflow, and monitors order fulfillment and claims for both monographs and serials.
  • Receives, checks in, maintains, and updates/corrects holdings records for monographs and serials.
  • In accordance with established guidelines, communicates with vendors about cancellations, changes in availability, coverage, pricing, or terms of orders, and serial cessations or title changes.
  • Coordinates with other unit functions in a back-up role to team members in support of any New Request Fulfillment unit service.
  • Assists the main coordinator and fulfills lead coordinating duties in the absence of the lead coordinator.
  • Maintains effective communication lines and working relationships with staff in the KU Libraries.
  • Resolves any non-routine situations or problems as they arise, always in consultation with the supervisor.

20% CATALOGING AND OUTSOURCING OF EAST ASIAN MATERIALS
  • Coordinates the East Asian cataloging workflow in the Department.
  • Searches and evaluates copy found in OCLC for potential in-house cataloging and ensures that materials that do not fit the copy cataloging criteria are outsourced for cataloging in a timely manner.
  • Catalog materials that fit in-house copy cataloging criteria and manage the Korean hold flow.
  • Trains and supervises the student working on this project.
  • Produces records related to this project in OCLC.
  • Performs the work needed to ensure that a backlog is not created if/when student(s) are not available.

25% ANNEX INVENTORY
  • Oversees the removal and transfer of select volumes from library stacks to the Library Annex.
  • Verifies the content of selected volumes against their bibliographic, holding and item records to ensure accurate representation in the online catalog.
  • Modifies holding and item records to resolve discrepancies and inaccuracies.
  • Resolves a variety of complex problems.
  • Evaluates and resolves holdings for multiple or duplicate volumes.
  • Identifies and evaluates volumes in need of preservation treatment; performs basic preservation tasks.
  • Quantity of materials processed reflects the complexity and difficulty of the available records, the priorities of the department, as well as a growing understanding of department policies/procedures, and an increasing skill in applying them.
  • May train and supervise student(s) hired to assist with this project.

10% CJK RESOURCE PERSON AND SINGLE SERVICE POINT SUPPORT
  • Serves as a primary point of contact for East Asian language questions, for both the Acquisitions and Resource Sharing and Cataloging & Archival Processing Departments.
  • Answers questions within area of primary responsibility and refers requests and questions as needed to appropriate personnel within the department(s) as appropriate.
  • Also serves as back up to monitoring shared and individual email account(s) for the Library Purchase Request account (acq@ku.edu).
  • Documents all transactions in appropriate systems.

5% TEAMWORK AND SKILL DEVELOPMENT
  • Attends and participates in Unit or Department meetings, other team building activities, and individual meetings with staff.
  • Shares responsibility for effective functioning of meetings and other team building activities.
  • Commits to positive, solution-oriented problem solving.
  • Contributes to the effectiveness of Department workflows by:
    • Helping to analyze and identify efficiencies in daily workflows, creating documentation, and contributing to effective departmental information management and communication.
  • Actively participating and developing an aptitude for technology and systems used to support Acquisitions & Resource Sharing services.
  • Learning and maintaining the skills and knowledge needed to accomplish assignment and works with supervisor to prepare and follow a plan for skill development.
  • Performs other duties as assigned, based on continual assessment of departmental staffing needs and the needs of the library.

Position Requirements

  1. This position requires working on-site. However, limited remote work may be possible.

Required Qualifications

  1. Bachelor's degree OR high school diploma and 1 year of library or related experience.
  2. Proficiency in modern Chinese, including Romanization, as evidenced by application materials.

Preferred Qualifications

  1. Recent relevant library or records management experience.
  2. Ability to perform repetitive tasks with a high level of accuracy.
  3. Initiative, ability to work successfully with detailed and complex procedures, organize work effectively and be successful in a rapidly changing, production-oriented work environment.
  4. Experience providing high quality customer service, including strong interpersonal communication skills both orally and in writing.
  5. Able to work effectively and cooperatively as part of a team as well as independently in a wide variety of tasks.

Additional Candidate Instructions

A complete online application includes:
  1. Cover letter addressing how you meet the required and preferred qualifications.
  2. Resume.
  3. Contact information for three professional references (including at least one previous or current supervisor).
  4. Completion of the online application.
Application review begins Tuesday, May 31, 2022 and continues until a pool of qualified applicants is identified.

Contact Information to Applicants

Mike Broadwell, mikebr@ku.edu

Advertised Salary Range

Starts at $40,000

Work Schedule

Monday-Friday, 8 am to 5 pm

Application Review Begins

31-May-2022

Anticipated Start Date

18-Jul-2022

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Posting Information
Posting ID:
22132BR
Department:
Libraries-General
Primary Campus:
University of Kansas Lawrence Campus
Work Location Assignment:
On-Site
Reg/Temp:
Regular
Employee Class:
U-Unclassified Professional Staff
Application Review Begins:
31-May-2022