Civil Rights and Title IX Case Manager - 22753BR
Civil Rights and Title IX Case Manager
The Civil Rights and Title IX Case Manager for Office of Civil Rights and Title IX will be responsible for the day-to-day management and tracking of harassment and discrimination reports including informal resolutions and formal investigations as well as providing consistency and stability in the office through administrative support. This includes monitoring the intake of reported violations of nondiscrimination policies to the main office email, provides initial outreach and response, manages the data collection, input, and analysis of files in the OCRTIX case management system. The ideal candidate will have the aptitude to work independently, multitask, take initiative, and handle highly sensitive and confidential information appropriately.
- Assists with the intake, outreach, and response to allegations of violations of all University nondiscrimination policies including but not limited to the Non-Discrimination Policy and Sexual Harassment Policy.
- With Title IX Coordinator and Sr. Investigator, serves as the first point-of-contact with faculty, staff, students, and guests of the university who report allegations of harassment and discrimination including greeting guests to the OCRTIX office suite.
- When needed, conducts preliminary meetings and intake screenings for reports of discrimination and harassment with third party reporters and complainants. Title IX Coordinator, Sr. Investigator, and/or Investigator may join the meeting as well to avoid re-traumatization.
- Assists in the seamless facilitation and implementation of supportive measures for complainants, respondents, and witnesses.
- Maintains a case log of all active investigations and assignment of investigations to the OCRTIX staff.
- Serves as a point of contact and maintains regular communication with parties to provide updates on the status of cases.
- Assists with internal audits.
- Responsible for office purchasing.
- Provides general office support.
- Prepares files and reports to be shared with parties and as instructed.
- Assists in redacting materials, when necessary.
- Coordinates day-to-day activities to relieve the Executive Director and IOA staff of routine matters; using independent judgment, determine what information requires immediate attention of the OCRTIX staff and refers other matters to appropriate staff and departments.
- Responsible for office reception duties including welcoming guests, answering office phone, retrieving office mail, and assisting with office email account.
- Scheduling: Maintain OCRTIX general calendar. Schedule meetings with university administrators on the Lawrence campus and outside vendors. Because of the complexity of the schedules of many of the administrators, it is important that meetings are scheduled without conflicts or errors. Arrange for suitable conference rooms and other logistics for KU and visiting attendees.
- Prioritize work and tasks.
- Organizes and maintains case records within the OCRTIX case management system.
- Pulls data for reports and inquiries including but not limited to: Clery, annual office reports, KORA requests, and any other reports requested by the AVC or Sr. Investigator.
- Prepares an annual report for the office.
- Oversees the record retention for Clery as well as OCRTIX cases.
- Represents the OCRTIX at various university events distributing materials and answering questions.
- Maintains all of the OCRTIX social media accounts by posting information about the IOA and campus partner events and activities.
- Conducts trainings on the OCRTIX process and best practices in supporting students and employees who disclose experiencing harassment and discrimination.
- Gathers formal feedback and provides survey to parties of formal investigations and reviews survey responses to identify trends and makes recommendations for process improvement to AVC.
- Assists in preparing outreach materials for the office and revision for office website, when needed.
- Bachelor's degree.
- Two years of office experience maintaining calendars, physical/virtual filing systems, and handling confidential/sensitive information.
- Experience working with Microsoft Office products, utilizing databases, and electronic calendaring systems.
- Excellent written and verbal communication skills as demonstrated through application materials and references.
- Experience in roles requiring strong organizational skills as demonstrated by application materials.
- Attention to detail as demonstrated by application materials.
- Experience working with marginalized population as demonstrated by application materials.
- Prior experience working in higher education.
- Prior experience providing consultation to university faculty, staff, and administration.
- Prior experience with Maxient case management system or similar.
- Prior experience exercising trauma informed approach and/or care.
- Demonstrated participation in programs designed to promote diversity, equity, and inclusion.
- Knowledge of policies, regulations, guidelines, and administrative practices related to non discrimination reports and investigations.
Additional Candidate Instructions
- A cover letter addressing how required qualifications are met
- 3 Professional References
Incomplete applications will not be considered.
- Application review will begin Monday, August 1st. To ensure consideration apply no later than Sunday, July 31st.