IT Engineer - 21698BR

IT Engineer

Department: 
Information Technology
Location/Division: 
University of Kansas Lawrence Campus
Work Location Assignment: 
Telework
Reg/Temp: 
Regular
Employee Class: 
U-Unclassified Professional Staff

Position Overview

KU is not able to provide H-1B sponsorship for this position.

Position Overview:

The University of Kansas, Information Technology Enterprise ­­­­­Platforms (ITEP) team is seeking an IT Engineer to assist in the deployment, configuration and administration of highly complex, integrated systems and assets supporting campus operations. The Engineer assists Senior Engineers and IT Architects in the development and design of systems to provide optimum solutions to complex projects using ‘infrastructure as code’ and automated deployment tools and methods. The ideal candidate is someone who likes to manage systems, develop new skills, solve problems, and strives to find the best way to provide IT services for a large and diverse campus that includes administration, academic, and research functions.

Team Overview:
The mission of the ITEP team is to provide operational oversight to the enterprise systems supporting the goals of the University. The IT engineer employs automation and infrastructure-as-code methods to deploy and manage enterprise systems and hardware. Technologies in use include Hitachi, IBM, Nexsan, and NetApp storage; Dell, Cisco, and Datrium virtualization platforms; VMWare ESX and NSX virtualization software; VMWare NSX ALB load balancers; and Commvault backup solutions. The team designs, implements, and supports the automated deployment of infrastructure assets using scripting languages and automation platforms including VMware Orchestrator, Azure Automation, AWX, Ansible, HashiCorp Terraform, and HashiCorp Vault. The team fosters a dynamic and creative environment which focuses on providing the best IT services and customer experience for faculty, staff, and researchers.

Job Description

70% - Technical administration of enterprise infrastructure
  • Deploy, configure, and administer physical and virtual IT infrastructure using manual and automated processes
  • Develop software code used to deploy and configure IT infrastructure
  • Perform troubleshooting, problem solving and root cause analysis
  • Assist security engineers in deploying cybersecurity measures
  • Maintain technical documentation of business processes and workflows
  • Create and maintain software code using Git for code version and source control
  • Collaborate with peers and colleagues in efforts to continually improve processes within the organization
  • Utilize code-based monitoring and logging tools to analyze systems and applications
20% - Provide escalated support and project subject matter expertise
  • Provide support escalations for users and IT staff for enterprise infrastructure
  • Provide subject matter expertise for project teams internal and external to information technology
  • Assist trainers, workstation technologies, and customer service center teams with documentation and escalated support requests
5% - Emergency Support
  • Participate in an on-call rotation
5% - Other
  • Other duties as assigned

Security Responsibilities:
  • This position shares in responsibility for information security by following all applicable security policies and procedures
  • This position is authorized to use elevated privilege accounts in the performance of job duties
  • This position is authorized to issue password resets in accordance with established procedure in the performance of job duties
  • This position is authorized to handle sensitive or confidential data in accordance with established procedures in the performance of job duties
  • This position is authorized to provision and deprovision user accounts and access in accordance with established procedures in the performance of job duties
  • This position is authorized to manage, provision, and deprovision IT assets in accordance with established procedures in the performance of job duties

Required Qualifications

  1. High School Diploma/GED and five years’ relevant professional experience or an Associate’s degree and three years’ relevant professional experience or a Bachelor’s degree and one years’ relevant professional experience
  2. One year work experience administrating servers, virtualization platforms or storage in a large academic or corporate IT environment demonstrating high levels of responsibility and complexity
  3. One year experience in writing code using PowerShell, Python, or similar datacenter focused scripting languages
  4. Excellent written communication skills as demonstrated by application materials
  5. Two years’ experience working in a collaborative team environment of two or more people

Preferred Qualifications

  1. Two years’ experience using Git or similar code version and source control tool
  2. Two years’ experience using code-based system deployment and configuration management tools
  3. Two years’ experience managing systems deployed to VMware vSphere or cloud environments
  4. Two years’ experience using Visual Studio Code or similar code development tool
  5. Ability to work independently on complex issues/projects
  6. Ability to articulate the value of diversity, equity, inclusion, and belonging in the workplace

Additional Candidate Instructions

A complete application consists of:

A cover letter addressing how required qualifications are met
Resume
3 Professional References

Application review begins Monday, April 4th, 2022 and will continue until a qualified pool of candidates has been identified.

Contact Information to Applicants

Vickye Kozlowski
vickye@ku.edu

Advertised Salary Range

$60,000- $68,000

Application Review Begins

04-Apr-2022

Anticipated Start Date

25-Apr-2022

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Posting Information
Posting ID:
21698BR
Department:
Information Technology
Primary Campus:
University of Kansas Lawrence Campus
Work Location Assignment:
Telework
Reg/Temp:
Regular
Employee Class:
U-Unclassified Professional Staff
Application Review Begins:
04-Apr-2022