Student Hourly-COAAP Assistant
Position Overview
The student assistant (SA) supports those efforts through administrative duties and works closely with the Administrative Assistant, Office Manager, and other SAs. Front desk staff will interact with all members of COAAP, including professional staff, graduate assistants, and student teams including Orientation Assistants. The SA position requires working with offices and individuals throughout the University.
Job Description
The student assistant:
Works at the front desk of the COAAP office (Summerfield Hall 315) and oversees the reception area
Answers phone calls, responds to emails, and greets in-person visitors
Provides accurate information about our services and KU to students, parents, guests, faculty, and staff in a timely manner
Assists current students with scheduling academic advising appointments
Supports COAAP through office organization, printing, copying, scanning, mail distribution, document creation, data entry, and other projects
Utilizes various technologies and software to accomplish job responsibilities
May be responsible for opening and/or closing the office
Required Qualifications
Must be an undergraduate student that has completed at least two semesters at KU
Must be enrolled at KU in at least 6 credit hours during the fall/spring. During summer, the student assistant must:
have been enrolled in at least 6 hours in the past spring semester, or
be enrolled in at least 6 hours for the upcoming fall semester, or
be enrolled in the summer session
Must be in good academic standing with at least a 2.5 cumulative GPA or higher
Excellent written communication skills as demonstrated by application materials
Customer service experience as demonstrated by application materials
Campus involvement through student organizations, experiential learning, or leadership positions as demonstrated by application materials
Availability to work during the summer and academic school year (internships and study abroad can be exceptions during the academic year)
Preferred Qualifications
Demonstrated KU knowledge: academic, extracurricular, procedural
Demonstrated experience using technology, including Microsoft Office suite (Outlook, Word, Excel, and Teams)
Excellent oral communication skills
Ability to problem solve
Ability to manage situations in a calm and professional manner
Open to sharing experience as a KU student with students, parents, and guests
Sensitivity to needs and concerns of students, parents, and guests
Flexibility with schedule with advance notice to participate in COAAP initiatives and activities
Ability to work upper end of listed hours per week
Availability to work during the middle of the day
Additional Candidate Instructions
Contact Information to Applicants
Maeve Brubeck