POOL - Public Services Student Assistant - Watson Library - 24639BR

POOL - Public Services Student Assistant - Watson Library

University of Kansas Lawrence Campus
Employee Class: 

Position Overview

Do you enjoy helping others? As a Public Services Student Assistant, you are the face of KU Libraries! Successful candidates for the Public Services positions at Watson Library will exemplify excellent customer service skills.

Job Description

You will provide helpful and friendly assistance to library users at the service desk and in the stacks; answer library user questions and provide general information and directional guidance. You will check out, return and shelve library materials. Watson Library student assistants will also perform collection maintenance duties as well as many other tasks in support of Watson operations. These tasks can vary from technology support to setup for events in public areas.

Required Qualifications

  • KU Student enrolled in a minimum of 6 credit hours per semester.
  • Minimum of 6 months of customer service experience.
  • Willingness to maintain assigned work schedule and flexibility to cover shifts for others.
  • Available to work hours required for a particular opening.
  • Commitment to ongoing training in addition to work schedule.

Preferred Qualifications

  • Enjoys working with the public.
  • Strong commitment to providing excellent customer service to library users.
  • Library work experience and/or familiarity with KU Libraries as a user.
  • Well-developed computer skills including knowledge of Office, Google Docs and Adobe products.
  • Work-study eligibility.
  • Availability to work when classes are not in session.
  • Knowledge of the Library of Congress classifications system.
  • Ability to maneuver heavy book trucks.

Additional Candidate Instructions

Applicants are required to attach a cover letter or resume, highlighting customer service skills and experience. Applicant must include hours available to work.

Review of applications begins on March 22nd 2023 and will continue as positions become available.

Contact Information to Applicants

Christen Caton

Advertised Salary Range


Work Schedule

Most positions require availability to work a combination of daytime, evening, and weekend hours. Work-study eligibility may be required for some positions.

Anticipated Start Date


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Posting Information
Posting ID:
Primary Campus:
University of Kansas Lawrence Campus
Employee Class: