POOL-Public Svcs Student Asst/Wrk Study/Stdt Hrly- Watson Library - 12251BR

POOL-Public Svcs Student Asst/Wrk Study/Stdt Hrly- Watson Library

Library-Access Services
University of Kansas - Lawrence
Employee Class: 

Position Overview

Do you enjoy helping others? As a Public Services Student Assistant, you are the face of KU Libraries! Successful candidates for the Public Services positions at Watson Library will exemplify excellent customer service skills.

Job Description

**This is not a Summer position; hiring for the 2018-2019 Academic Year.**

You will provide helpful and friendly assistance to library users in a variety of ways including in-person and by telephone; answer library user questions and provide general information and directional guidance. You will check out, return and shelve library materials. Watson Library student assistants will also perform collection maintenance duties as well as many other tasks in support of Watson operations. These tasks can vary from technology support to setup for events in public areas.

Required Qualifications

  • KU Student enrolled in a minimum of 6 credit hours per semester.
  • Minimum of 6 months of customer service experience.
  • Willingness to maintain assigned work schedule and flexibility to cover shifts for others.
  • Available to work hours required for a particular opening.
  • Commitment to ongoing training in addition to work schedule.

Preferred Qualifications

  • Enjoys working with the public.
  • Strong commitment to providing excellent customer service to library users.
  • Library work experience and/or familiarity with KU Libraries as a user.
  • Well-developed computer skills including knowledge of Office, Google Docs and Adobe products.
  • Work-study eligibility.
  • Availability to work when classes are not in session.
  • Knowledge of the Library of Congress classifications system.
  • Ability to maneuver heavy book trucks.

Additional Candidate Instructions

Applicants are required to attach a cover letter or resume, highlighting customer service skills and experience. Applicant must include hours available to work.

Review of applications begins on July 9, 2018 and will continue as positions become available.

Contact Information to Applicants

Christen Caton

Advertised Salary Range


Anticipated Start Date


Search Jobs
Posting Information
Posting ID:
Library-Access Services
University of Kansas - Lawrence
Employee Class:
One of 34 U.S. public institutions in the prestigious Association of American Universities
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times
KU Today