University Ombuds Graduate Assistant-Hourly - 18797BR
University Ombuds Graduate Assistant-Hourly
The Office of the KU Ombuds is looking for a Graduate Assistant (GA) to support the Office staff in carrying out their respective areas of work. Daily responsibilities will depend on the individual's background and experience and may include:
1. Support to Outreach and Advocacy
Under the supervision of the University Ombuds the GA will assist with outreach activities such as preparing and editing texts, articles and presentations. May include tweeting appropriately from the Ombuds office account.
2. Support to preparing, managing, and retention of data and preparing reports
Under the supervision of the University Ombuds, the GA will assist in the intake and follow-up of cases including the compilation of statistics, the preparation of regular monthly report, and support the data retention procedures of the Office. .
3. Conduct research
Under the supervision of the University Ombuds, the GA will assist in conducting research and help develop training materials in areas of conflict resolution, negotiation and consensus building.
Demonstrated understanding of conflict resolution and the functioning of organizations. Ability to keep matters confidential and exercise good discretion in using information. Conscientiousness in meeting commitments, observing deadlines and achieving results. Applicant is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges and remains calm in stressful situations. Applicant is/can become familiar with Office software, actively seeks to apply technology to appropriate tasks; understands applicability and limitations of technology to the work of the office. Good interpersonal skills, ability to work collaboratively with colleagues from different national, racial, and cultural backgrounds to achieve organizational goals; Applicant solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Ability to draft statements and documents clearly and concisely, good written and oral language skills. Listens to others, correctly interprets messages from others and responds appropriately; . Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Is aware of and able to communicate their needs, needs that relate to succeeding and accomplishing their work and interpersonal needs to contribute to a strong and healthy team; and able to communicate requests to the Ombuds team based on those needs; and listen for and respond to the needs and requests of teammates.
Planning and Organizing:
Ability to establish priorities, to coordinate one's own work plan and meet deadlines. Applicant adjusts priorities as required; allocates appropriate amount of time and resources for completing work. Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
- conflict management training
- non-violent communication training (also known as compassionate communication)