Frequently Asked Questions

Registration Information

You will need to “Sign In” the first time you access the applicant site by going to the link entitled “Don’t have an account yet.”  This will require you to create a user name, using a valid email address, and a password for your applicant account.  Once you have created this user account, you will be able to sign in and access your account whenever you return to the employment website by clicking the “Sign In” link.

Once you have created your user name, you can utilize the “Forgot Username or Password” link on the “Sign In” screen at any time.  This link will send an email to your account email with information concerning resetting your password.  The system will lock you out if you try three (3) times to unsuccessfully access your account without remembering your password.  If this happens, you can contact Human Resources at 785-864-4946 or for reset information.

Please contact Human Resources at 785-864-4946 or

There is not a system time-out limit, but we recommend that you complete your application in a timely manner and then log out of the applicant site once you have completed applying for jobs. 

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Resumes and Cover Letters

To begin the application process you can Import your Profile information from LinkedIn, Facebook or a saved resume or you can key in your profile information manually. Please review all imported information to ensure that it has populated the fields as you would like them to be displayed on your application materials.

If the application material requires it yes you should. If you forgot to include one at the time you submitted your application materials, you can upload a corrected or new cover letter as an additional file once you have submitted your materials.  If you have any questions concerning updating, changing or editing your cover letter after you have applied to an opening, please contact Human Resources at 785-864-4946 or for further assistance.

Searching for Jobs

You may search for jobs using keywords or the advanced search features at several locations such as, your Candidate Portal, etc.  You can also save custom searches and refer back to your Candidate Zone Dashboard for access.

Try to use generic terms for the job you are looking for, i.e. accounting or accountant.  The broader you set your keyword searches to the more returns you will have.  You can also use specific departments at KU to set a search, i.e. Theatre, English, and Economics.  This will return only jobs that are currently posted for those departments at KU.

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General Application Process Information

Each job opening will identify a specific contact to reach out to for specific details in regards to the position. The confirmation email that you received will also list the contact for each specific job(s) for which you have applied. 

Applications to all job openings are through KU’s online application system. For assistance in the application process or to access a public computer to apply, please contact Human Resources at 785-864-4946 located at 1246 W. Campus Road in Carruth O’Leary Hall, Room 103.

Once you click on the link “Apply to Job” from the job announcement, you will receive an estimated completion time statement at the top of the “Start Your Application” page as well as a progress bar throughout the process. You can also click the “Save and finish later” button at any time throughout the process if you need to leave the application and return to it at a later time.

Please refer to the salary range posted on the job announcement if available. If a salary range is not included on the job posting, salary ranges for staff positions may be found on the job title table by searching on the official job title.

Return to your Candidate Zone – Applications - Saved Applications to identify the position you are looking for to continue the application process prior to the job close date.

You will receive a confirmation email that your application has been submitted. You can also view your submitted application in your Candidate Zone at Dashboard – Applications – Submitted Applications. This link will list the position(s) that you have submitted an application for and what your status is with each posting(s).

You will not be able to modify the application materials (resume/cv and cover letter) after applying, but you can add files to supplement your application materials until the job closes. Please return to your Candidate Zone – Dashboard – Applications – Submitted Applications. Click on the job title of the announcement and then select Add Files. Please follow the prompts to attach additional documents to this application.

To view the job description, you can refer to the email message that you received when you applied. If you no longer have that message, a copy of the email has been saved for you at Candidate Zone – Message Archive so you can review the email you received as well as the entire job posting details.

It varies depending upon the position opening. Reach out to the contact person listed on the job announcement or contact for an update. 

You will be contacted directly via phone or email by the search committee/hiring manager if you are selected for an interview. 

Faculty, Staff and Student Hourly employees will receive an email with a link to the electronic offer letter which will be posted to your online candidate portal to accept. Faculty, staff, lecturer renewals and graduate student positions (Graduate Teaching Assistants, Graduate Research Assistants, and Graduate Assistants) will be asked to apply a digital signature to their formal offer during the Onboarding process.

You can expect to receive an email notification with instructions on the next steps to take to accept your position, complete required forms and to begin the onboarding process. Employees which are new to KU or are returning after a year will also be contacted to arrange an in person meeting with an HR Onboarding Representative to complete specific federal and state forms (i.e., I-9, beneficiary statements).

Please contact Human Resources at 785-864-4946 or