Financial Aid Counselor
Position Overview
The Office of Financial Aid and Scholarships reports to the Vice Provost for Enrollment Management, which includes the following functional units: Undergraduate Admissions, Graduate Admissions, Financial Aid and Scholarships, Student Lifecycle Technology, Enrollment Marketing & Communications, and the Office of the University Registrar.
The University of Kansas Lawrence Campus Office of Financial Aid and Scholarships (FAS) serves students, families, and the community by providing federal, state, and institutional financial aid information and resources to assist students in achieving their educational goals. FAS is committed to providing quality financial aid services to its constituents while maintaining accountability in the administration of public, institutional, and private financial aid funds. Services are designed to support the educational goals of the individual student and the goals of the university as they relate to retention and graduation.
This position provides quality service to prospective and current students, requiring strong public communication and writing skills. Financial aid staff members must possess the ability to understand, interpret, and effectively administer and explain financial aid programs governed by the Federal Higher Education Amendments (HEOA), as well as other federal, state, institutional and private financial aid regulations and policies.
The University of Kansas Lawrence Campus Office of Financial Aid and Scholarships (FAS) serves students, families, and the community by providing federal, state, and institutional financial aid information and resources to assist students in achieving their educational goals. FAS is committed to providing quality financial aid services to its constituents while maintaining accountability in the administration of public, institutional, and private financial aid funds. Services are designed to support the educational goals of the individual student and the goals of the university as they relate to retention and graduation.
This position provides quality service to prospective and current students, requiring strong public communication and writing skills. Financial aid staff members must possess the ability to understand, interpret, and effectively administer and explain financial aid programs governed by the Federal Higher Education Amendments (HEOA), as well as other federal, state, institutional and private financial aid regulations and policies.
Job Description
- Educates prospective and current students regarding school-related financial aid, including the application and awarding process, budgeting, and the securing of resources to meet expenses.
- Manages student caseload by engaging in proactive outreach. Outreach campaigns will encompass students with barriers to packaging and disbursement (verification, missing documents) as well as students with outstanding balances.
- Serves as primary point of contact for students, families, University colleagues, and other parties in appointments (in-person, phone, virtual) and via email regarding scholarship and financial aid programs and processes.
- Conducts on-campus and off-campus financial aid and scholarship outreach, including information programs, high school visitations, joint Admissions/Financial Aid & Scholarship programs, and summer orientation programs (requires some evening and weekend hours).
15% Supports Financial Aid Processes
- Processes requests related to fee waivers, verification of aid, NPY hold releases, budget adjustments, reinstatement of aid, and need analysis. Requires a high level of accuracy and professional judgment.
- Serves as a back-up for other processing tasks as assigned.
5% Other Duties as Assigned
- Active participant on the Enrollment Management committees, Financial Aid committees and task forces as assigned.
- Assumes additional responsibilities as assigned by Associate Director.
Position Requirements
- This position will be on-site for the duration of training. At the conclusion of training, this position will primarily work on-site, but a limited hybrid work schedule may be considered upon approval of supervisor.
- The successful candidate is expected to assist with virtual and in-person programming. Occasional travel may be required for off-site events.
Required Qualifications
- Bachelor’s degree by the time of appointment.
- Effective written communication skills as evidenced by application materials.
Preferred Qualifications
- Minimum one year experience in financial aid, scholarships, admissions, advising, or other area related to student support services.
- Demonstrated strong service delivery skills.
- Demonstrated effective oral communication skills, including conducting presentations.
- Computer proficiency with word processing, spreadsheets, databases and presentation software.
Additional Candidate Instructions
In addition to the online application, the following documents are required to be considered for this position:
- A cover letter addressing how required and preferred qualifications are met.
- Resume or curriculum vitae.
- Contact information for three professional references.
Contact Information to Applicants
Advertised Salary Range
$43,000
Application Review Begins
Monday September 23, 2024
Anticipated Start Date
Monday October 14, 2024