Military-Affiliated Student Center Specialist – Student Hourly

Position Overview

Courtesy posting:
This is a courtesy posting for the Military-Affiliated Student Center. This position will be funded through the Department of Veteran Affairs.
Please visit VA’s Work Study page to determine eligibility for this position.

The primary function of the Military-Affiliated Student Center (MASC) is to serve as a centralized resource for students who are military, veterans, spouses, dependents, and/or ROTC students. The MASC provides support in person, on the phone, on video chat and via email. MASC specialists work at the center’s reception desk, greeting students and their families and providing assistance and/or directing them to the resources they need. MASC specialists also work with various KU staff to help connect students to various campus offices.

Job Description

  • Answering general queries regarding the MASC and relevant programming.
  • Provide basic information and support to VA and military TA benefits users.
  • Assist new and prospective military-affiliated students as they navigate their transition to KU.
  • Assist with putting information on the website and/or social media as needed.
  • Assist the Military-Affiliated Student Center (MASC) staff with various duties related to customer service, outreach, and information dissemination.
  • Complete a variety of projects, including assembling information packets and other materials as needed.
  • Provide additional support as needed and directed; other duties as assigned.

Required Qualifications

  1. Must be enrolled in a minimum of six credit hours or KU student, ¾ time or greater, in good standing.
  2. Experience with PCs and Microsoft Office applications such as Word, Excel, Outlook as demonstrated by application materials.
  3. Experience and/or strong interest in working with the KU military-affiliated community as demonstrated by application materials.
  4. Prior experience in an office/customer service setting as demonstrated by application materials.
  5. VA Work Study eligible. To determine eligibility, visit the VA’s Work Study page.
    • Must be using VA benefits (GI Bill®) for the semester in which you want to work.
  6. Experience working independently and efficiently as evident of the application material.

Preferred Qualifications

  1. Experience working independently and efficiently; ability to complete tasks and assignments.
  2. Positive attitude.
  3. Ability to work with a wide range of students, prospective students, faculty, and staff.
  4. Prior experience in web design, editing, or use of CMS.
  5. Knowledge of military-affiliated benefits, e.g. VA educational benefits, MASC services, etc.

Additional Candidate Instructions

A complete electronic application will include a cover letter and resume.

Complete an online application for each semester you wish to work (and indicate which semester you are applying for in cover letter). Please include a cover letter and resume, along with course schedule if you have it (schedule can also be turned in at a later date). You must qualify for VA Work Study to apply for this position. Your VA benefits must be certified for the upcoming semester before you can start Work Study, so make sure to complete VA benefits paperwork ASAP.

In addition to an online application, resume, and cover letter, all applicants will need to download the VA Form located at VA's Work Study Page and upload completed form as an attachment to the online application.

Contact Information to Applicants

April Blackmon-Strange

Advertised Salary Range

$7.25 per hour plus $250 scholarship per semester

Work Schedule

•Hours vary and work schedule is flexible depending on class schedule, availability to work when the center is open, and the center’s needs. The center is open Monday-Friday, between 8 a.m. and 5 p.m.

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Posting Information

  • Posting ID:  27743BR
  • Department:  Military-Affiliated Student Ct
  • Primary Campus:  University of Kansas Lawrence Campus
  • Reg/Temp:  Temporary
  • Employee Class:  S-Student

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