Student Resource Center Operational Associate
Position Overview
The Student Operational Associate supports daily Resource Center and equipment checkout operations, including checking equipment in and out, maintaining accurate inventory, and ensuring equipment is organized and ready for use. This position assists students and faculty, follows established procedures, and reports equipment, inventory, or operational issues requiring additional attention.
Job Description
40% - Equipment Checkout & Customer Service
Check equipment in/out, assist students and faculty,
answer routine questions and explain checkout
procedures.
25% - Equipment Readiness & Organization
Inspect returned equipment, charge devices, organize
equipment, prepare kits and ensure items are ready for the
next checkout.
15% - Inventory & Record Accuracy
Maintain accurate checkout records, verify equipment and
accessories, identify discrepancies, and assist with routine
inventory checks.
10% - Late, Missing & Damaged Equipment Procedures
Identify overdue or incomplete returns, document
problems, send/assist with established notifications, and
escalate issues according to policy.
10% - Resource Center Operations & Other Duties
Maintain an organized checkout area, complete
opening/closing procedures, follow SOPs and daily
checklists, and assist with other operational tasks as
assigned.
Check equipment in/out, assist students and faculty,
answer routine questions and explain checkout
procedures.
25% - Equipment Readiness & Organization
Inspect returned equipment, charge devices, organize
equipment, prepare kits and ensure items are ready for the
next checkout.
15% - Inventory & Record Accuracy
Maintain accurate checkout records, verify equipment and
accessories, identify discrepancies, and assist with routine
inventory checks.
10% - Late, Missing & Damaged Equipment Procedures
Identify overdue or incomplete returns, document
problems, send/assist with established notifications, and
escalate issues according to policy.
10% - Resource Center Operations & Other Duties
Maintain an organized checkout area, complete
opening/closing procedures, follow SOPs and daily
checklists, and assist with other operational tasks as
assigned.
Required Qualifications
1. One or more years of experience with Mac devices and cameras/photography equipment as evidenced in application materials.
Preferred Qualifications
- Experience or education that has developed skills in photography or videography, as seen in application materials.
- Experience with device solutions and technical support, can resolve appropriate technology and equipment issues.
- Experience with Microsoft Teams as a communication and collaboration tool.
- Experience with conducting and/or maintaining inventory.
Position Requirements
- During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
- Able to commit to a set schedule and open to school’s need for occasional extra hours, as stated in application materials.
Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.
Additional Candidate Instructions
In addition to the online application, include a resume and cover letter addressing how the required and preferred qualifications are met and the names and contact information for 3 professional references.
To ensure consideration, apply before the application review date of 9/21/26. A review of applications will continue until a qualified pool of applicants has been identified.
Contact Information to Applicants
Heather Lawrenz - halawrenz@ku.edu
Advertised Salary Range
13.00 per hour
Anticipated Start Date
Monday October 5, 2026