Undergraduate Residential Staff 2025-2026

• Engaging communities.
• Vibrant physical spaces.
• Effective administration.

• Demonstrate a willingness to learn, and an appreciation for various experiences, including the ability to show respect for others’ cultures, rights, feelings, and property.
• Demonstrate positive interpersonal communication skills and implement departmental engagement plan for intentional conversations.
• Promote community building by maintaining a welcoming room space. At times, UG Staff may be expected to hold individual meetings with residents in their room.
• Positively participate, engage, and contribute in regular staff meetings, retreats, programs, meetings with supervisor, ongoing departmental communication and training, and semi-annual performance evaluation processes.
• Attend weekly staff meetings on Tuesdays from 7:30pm to 9:30pm. Exceptions may be granted only in instances when a required academic course conflicts with the date and time and there is no other offering.
• Support and be a resource for hall openings/closings, room changes, and other initiatives (i.e. celebratory occasions).
• Be available to stay on campus and work during academic break periods.
• Communicate with supervisor to request up to 18 nights off per semester. A night off is defined as any night the Undergraduate Staff does not return to their building/room by 2:00 a.m.
• Demonstrate a commitment to personal integrity, such as modeling good judgment, ethical behavior, and adherence to laws and policies.
• Each UG Staff is subject to possible progressive discipline up to and including termination in the event that they violate any policies, procedures and regulations of Housing & Residence Life, and of The University of Kansas, including, but not limited to, the Terms and Conditions of the KU Housing and Residence Life Contract, Student Code of Rights and Responsibilities, KU Human Resources policies, and the Housing and Residence Life Handbook.
• Be flexible and willing to do other duties as assigned.

• Introduce self and build relationships with residents in community anytime there are movements within assigned community.
• Facilitate intentional interactions with residents regularly.
• Assess and identify needs and concerns of residents through regular contact and communication; offer assistance to residents with personal, academic, health, and other needs.
• Understand university support services/resources and refer students when necessary.
• Facilitate roommate agreements with every resident in the community. Educate residents about the characteristics of a healthy living arrangement and provide opportunities to revisit and revise throughout the year as needed.
• Educate residents about policies throughout the year.

• Encourage residents to hold each other accountable for their actions.
• Collaborate with other staff members and hall council/program board to attend and promote programming and engagement opportunities for residents throughout the year, including University sponsored events, e.g. Traditions Night, Hawk Week, The Big Event, etc.
• Encourage interpersonal group interactions among residents through social activities and floor bonding opportunities for residents on a regular basis throughout the year.
• Facilitate community meetings.
• Communicate respectfully and effectively with residents, senior staff, and fellow staff members.

• Address actions and words that limit Housing & Residence Life efforts towards creating an environment that supports and encourages the acceptance of others.
• Encourage responsible behavior by demonstrating ethical conduct and enforcing the University of Kansas and KU Housing & Residence Life regulations and policies.
• Respond to student issues, conflicts, mediation needs, requests for information, and resident follow-up in a timely manner.
• Respond to emergencies and crisis situations immediately, and follow appropriate protocol.
• Participate in duty coverage as the complex first-responder. This includes carrying an on-call phone on night and weekend duty, completing duty rounds, and responding to issues as they arise.
• Complete all administrative tasks fully and punctually. Tasks include but are not limited to submitting facility service requests, answering emails, and submitting incident reports.
• Document all policy violations consistently and follow up with community residents following policy violations.

• Maintain sensitive student information at all times. Do not discuss resident issues with peers or other residents. Discuss resident issues with supervisor.
• Model positive academic behaviors and keep academics as a priority.
• Read and respond to all communication, i.e. email, physical mailbox, etc.
• Support desk operations within complex, following policies & regulations set forth by Housing & Residence Life Desk Operations, including temporarily filling vacant shifts as needed when serving on call.

• Oversee training and accountability of residents for all kitchen and dining area expectations and work shifts.
• Ensure that hall food is properly stocked and stored in accordance with food safety standards.
• Order food supplies through contracted food vendors for the dining operation of the hall.
• Refer residents to the Judicial Board process for not meeting shift expectations.
• Gather dietary needs of all residents. Ensure that all dietary needs are appropriately met through hall food supplies, kitchen use, and prepared meals. This includes accommodating medical dietary limitations as well as dietary lifestyles based on personal beliefs; including but not limited to religious based dietary needs, variations of vegetarianism and veganism, neurodiversity, etc.
• Work with students and Residence Life Senior Staff to provide accommodations to shift expectations as needed for personal and medical circumstances.
• Update and evaluate descriptions of student work shifts in conjunction with the Proctor.
• Support responsibilities of the Proctor within the hall.

• Assign and train residents for all student work shifts in the hall.
• Work with students and Residence Life Senior Staff to provide accommodations to shift expectations as needed for personal and medical circumstances.
• Refer residents to the Judicial Board process for not meeting shift expectations.
• Monitor and maintain adequate inventory of bathroom, kitchen, and cleaning supplies.
• Update and evaluate descriptions of student work shifts in conjunction with the Food Board Manager.
• Support responsibilities of the Food Board Manager within the hall.

1. Must have completed 1 semester of full-time student enrollment by the time of employment.
2. Must be a full-time KU Student with enrollment in no more than 18 undergraduate hours, or no more than 9 graduate hours per semester.
3. Maintain a minimum 2.50 GPA and be in good standing with the University and KU Hours & Residence Life at the start of the hiring process and for the duration of their employment. Undergraduate Staff cannot begin active employment with less than a 2.50 cumulative GPA. Undergraduate staff can only receive one semester of “probationary status” due to grade before termination.
4. During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: 1) have been enrolled in no less than 6 hours in the past spring semester or 2) be preenrolled in upcoming fall semester in no less than 6 hours or 3) be enrolled in summer session or 4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments)

Complete Application Includes:

• Full name
• KU email address
• KU ID number
• Cell phone number

Applicants do NOT need to submit a resume, cover letter, or references.

Application review begins 11/14/2024. To ensure consideration apply no later than 11/13/2024.

Candidates have the opportunity to attend an optional information session to review Undergraduate Residential Staff (Resident Assistant, Food Board Manager, and Proctor) staff roles, responsibilities, expectations, policies, and interview resources. Candidates will have the opportunity to ask questions of Residence Life staff members about the role. Our 3 information sessions will be hosted in-person and virtually between October 21-November 7. Information sessions are hosted during the following times:

• Monday, October 21, 2024 – 7:30pm-8:30pm – Undergraduate Staff Info Session - Daisy Hill Commons Class Room 208  
• Wednesday, October 30, 2024 – 7:30pm-8:30pm – Undergraduate Staff Info Session - KU Union Jayhawk Room
• Thursday, November 7, 2024 – 7:30pm-8:30pm – Undergraduate Staff Info Session - Zoom - https://kansas.zoom.us/j/82376948353 - Passcode -12345

Move-in: Friday, August 8, 2025 – Sunday, August 10, 2025

Term of Appointment: Monday, August 11, 2025 – Sunday, May 17, 2026

Terms of appointment are continuous throughout the dates listed above, and inclusive of Housing & Residence Life operations and duty coverage over Fall Break, Thanksgiving Break, Winter Break, and Spring Break. Start and end dates are not negotiable.

Compensation:

• Bedroom provided when the assigned hall is open. In buildings where the room occupancy is more than 1 person, Undergraduate Staff may have a roommate.
• Meal plan provided during training and throughout the semester when dining centers are operational. Meal plans are intended for individual use, and staff are responsible for tracking the allocation of their plan. Improper use or abuse of the meal plan program may result in disciplinary action.
• Biweekly pay of $122.00 for the term of appointment.

Joey Gemuenden - joeygemuenden@ku.edu