Visitor Experience Student Assistant
Job Description
THIS POSITION IS ONLY OPEN TO STUDENTS ELIGIBLE FOR FEDERAL WORK STUDY. PLEASE INQUIRE WITH THE FINANCIAL AID OFFICE BEFORE YOU APPLY TO CONFIRM YOUR ELIGIBILITY.
The Visitor Experience Student Assistant supports visitor experience strategies that advance University and Museum goals, connect visitors with Museum resources, deepen relationships with current audiences, and cultivate new audiences. The Visitor Experience Student Assistants also implement protocols to ensure a safe environment and seamless visitor experience, attend staff meetings and trainings, and assist with Museum events, programs and interpretive activities as needed. This position is shared by three student staff members who are cross-trained in all areas, but may specialize in certain duties:
The Visitor Experience Student Assistant supports visitor experience strategies that advance University and Museum goals, connect visitors with Museum resources, deepen relationships with current audiences, and cultivate new audiences. The Visitor Experience Student Assistants also implement protocols to ensure a safe environment and seamless visitor experience, attend staff meetings and trainings, and assist with Museum events, programs and interpretive activities as needed. This position is shared by three student staff members who are cross-trained in all areas, but may specialize in certain duties:
- Welcome and orient visitors to the Museum and its various resources during public hours; champion a Visitor Experience strategy that prioritizes an inclusive, accessible, open environment to foster learning, discovery, and civic engagement; perform opening and closing procedures for the Visitor Experience Center; participate in visitor studies; maintain the Welcome Desk and associated materials; maintain cleanliness and organization in the lobby, flex space, Little Free Museum; and work collaboratively with Visitor Experience volunteers.
- Program and event-related responsibilities may include contributing to program ideation and development, setting up and striking equipment; greeting/directing attendees; monitoring event activities and visitor needs; tracking attendance and other statistics.
- Conduct financial transactions for on-site sales of Museum Shop merchandise and Museum memberships.
Required Qualifications
- Enrollment at KU in at least 6 hours for the University of Kansas during the academic year.
- Hospitality and customer service experience, as evidenced by application materials.
- Available to work: 1 or 2 weekday morning or afternoon shifts and Thursday 4 PM - 8 PM, and Saturday or Sunday 12 PM - 5 PM.
- Must be available to work during summer and winter break. With the possible exception of staff meetings and trainings, all hours are onsite, working the with public at the Spencer Museum of Art.
- Awarded and accepted for Federal Work Study for the 2024-25 Academic year.
- Available to attend occasional staff meetings and trainings.
- Ability to lift 20 lbs.
Preferred Qualifications
- Experience planning and producing events (lectures, performances, workshops, film screenings, festivals).
- A passion for the arts, lifelong learning, and interdisciplinary experiences.
Additional Candidate Instructions
A cover letter and resume must be attached to be considered.
Contact Information to Applicants
Advertised Salary Range
11.00
Work Schedule
12 - 15 hours per week/ available for the following:
1 - 2 weekday morning or afternoon shift
Thursdays 4 PM - 8 PM
Saturday or Sunday 12 PM - 5 PM
Must be available to work during summer and winter break, with the possible exception of staff meetings and trainings. All hours are onsite, working the with public at the Spencer Museum of Art.
1 - 2 weekday morning or afternoon shift
Thursdays 4 PM - 8 PM
Saturday or Sunday 12 PM - 5 PM
Must be available to work during summer and winter break, with the possible exception of staff meetings and trainings. All hours are onsite, working the with public at the Spencer Museum of Art.
Anticipated Start Date
Saturday June 1, 2024